Fundraising Campaign Coordinator
6 days ago
About the Position
The successful candidate will be responsible for delivering exceptional customer service and donor care, managing inbound and outbound communications through various channels. They will also collaborate with the Campaigns Specialist to create dynamic content for social media and implement it across different platforms.
Key Responsibilities
- Deliver exceptional customer service and donor care through inbound and outbound communications
- Collaborate with the Campaigns Specialist to create dynamic content for social media
- Assist with implementing national acquisition and stewardship activities within agreed budget and timetables
- Propose innovative strategies for recruiting and engaging new fundraising supporters and donors
- Foster positive relationships internally and externally
Requirements
- Tertiary qualifications in Fundraising would be highly regarded
- Minimum 1-2 years' experience in customer service and/or customer support role
- Embraces individual and cultural differences through genuine, courteous behaviours
- Has strong moral principles and holds yourself and others to high standards of accountability
- Contributes daily to upholding our Brand Pillars, Voice and Personality as described by our We Statements
- Builds, fosters and sustains relationships (internally and externally)
- Understands and uses available technologies and information to maximise efficiencies and deliver effective services
About Us
Dementia Australia is the national peak body and source of trusted information, education and services for people impacted by dementia. We advocate for positive change and support vital research.
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