Fundraising Campaigns Coordinator

5 days ago


North Ryde, New South Wales, Australia Dementia Australia Full time

About the Role

The Fundraising Campaigns Coordinator will be responsible for delivering exceptional customer service and donor care, managing inbound and outbound communications through various channels. This includes collaborating with the Campaigns Specialist to create dynamic content for social media and implementing it across different platforms.

The successful candidate will assist in implementing national acquisition and stewardship activities within agreed budget and timetables, interpreting data to provide insights for future campaign growth. They will also propose innovative strategies for recruiting and engaging new fundraising supporters and donors, while fostering positive relationships internally and externally.

What We Offer

We offer a range of benefits, including salary packaging, leave allowances, and flexible work arrangements. Our employee benefits include access to discounts and savings at over 450 retailers across Australia, wellbeing programs, and access to free and confidential counselling sessions.

About You

To be successful in this role, you will have tertiary qualifications in Fundraising, a minimum of 1-2 years' experience in customer service and/or customer support, and a strong understanding of individual and cultural differences. You will also have a commitment to upholding our Brand Pillars, Voice and Personality, and be able to build, foster, and sustain relationships internally and externally.

Our Culture

We are a passionate team committed to making a difference. We value our people and are proud to offer a range of benefits and opportunities for growth and development.



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