Fundraising Campaigns Coordinator

4 weeks ago


North Ryde, New South Wales, Australia Dementia Australia Full time

About the Role

This is a full-time permanent position based in North Ryde, NSW. As the Fundraising Campaigns Coordinator, you will report directly to the National Manager Fundraising and Events and be responsible for delivering exceptional customer service and donor care.

Key Responsibilities

  • Manage inbound and outbound communications through phone, SMS, social media, and event registrations
  • Collaborate with the Campaigns Specialist to create dynamic content for social media and implement it across various channels
  • Assist with implementing national acquisition and stewardship activities within agreed budget and timetables
  • Propose innovative strategies for recruiting and engaging new fundraising supporters and donors
  • Foster positive relationships internally and externally

What We Offer

We offer a range of benefits, including salary packaging, leave allowances, flexible work arrangements, and employee benefits. Our team is passionate about making a difference, and we value our people.

About Us

Dementia Australia is the national peak body and source of trusted information, education, and services for people impacted by dementia. We advocate for positive change and support vital research.

Requirements

  • Tertiary qualifications in Fundraising would be highly regarded
  • Minimum 1-2 years' experience in customer service and/or customer support role
  • Embraces individual and cultural differences through genuine, courteous behaviours
  • Has strong moral principles and holds yourself and others to high standards of accountability
  • Contributes daily to upholding our Brand Pillars, Voice and Personality as described by our We Statements
  • Builds, fosters, and sustains relationships (internally and externally)
  • Understands and uses available technologies and information to maximise efficiencies and deliver effective services


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