Dental Office Coordinator
1 week ago
About Our Client:
Our client is a leading dental care provider, renowned for delivering exceptional patient experiences and top-notch care. With a strong reputation for excellence and collaboration, they're expanding their team to continue delivering outstanding results.
About the Role:
As a Dental Receptionist, you'll be the first point of contact for patients, creating a warm and welcoming atmosphere and coordinating appointments smoothly. Your responsibilities will include:
- Engaging with patients to manage enquiries and schedule appointments both in person and over the phone.
- Providing clear and empathetic communication to help patients understand their care journey.
- Efficiently handling administrative tasks, such as patient records and billing.
- Supporting the team with general office duties to ensure smooth daily operations.
About You:
- Outstanding communication skills, both in person and over the phone.
- Minimum 1 year of experience in a dental reception or medical reception role.
- Proficiency in handling multiple tasks in a dynamic environment.
- Knowledge of Core Practice software or similar systems is highly regarded.
- Cert III/IV in Dental Assisting is an advantage but not required.
Culture:
Our client's practice culture is warm and team-oriented, with a focus on supporting one another to provide the highest quality care. Professionalism, accountability, and positivity are core values, fostering an environment where everyone works together to deliver the best patient experience.
Benefits:
- Full time 38 hrs/week across 4 days, weekly RDO.
- Comprehensive training and growth opportunities.
- Competitive salary package with performance bonuses.
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