Customer Value Specialist

2 weeks ago

Sydney, New South Wales, Australia Dental Corporation Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Value Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide Personalized Recommendations: Offer individualized health and wellbeing product recommendations to customers, highlighting the value and benefits of these products.
  • Develop Business Relationships: Foster relationships with the wider community to promote the Bupa brand and products, and acquire new customers.
  • Assist Existing Customers: Support existing customers with their day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and Address Concerns: Provide solutions to any identified concerns or needs, and educate customers on all the benefits they can access.
What You'll Enjoy

We offer a dynamic and supportive work environment, with opportunities for career development and growth. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, provides health benefits for all employees, and our dedicated Store Managers will support you to excel in your role.

Requirements
  • Full-Time Training: Complete a comprehensive training program, covering business hours and product knowledge.
  • Background Check: Pass a background check, including a police check, as a condition of employment.

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