
Desktop Support Specialist
5 days ago
We are seeking a skilled Desktop Support Specialist to provide on-site and remote assistance to end-users within our organization's desktop computing environment.
Key Responsibilities:- Provide timely and accurate support for end-user queries and issues.
- Troubleshoot and resolve technical problems with Windows operating systems, cloud services, and Microsoft Office applications.
- Administer and maintain IT systems, including web applications, cloud services, and software tools.
- Collaborate with vendors to resolve issues with third-party applications.
- Support MS Teams issues, including video, audio, and performance.
- Stay up-to-date with technology trends and advancements.
- 2+ years of experience in Level 2/3 desktop support.
- Windows operating system administration and troubleshooting experience.
- Knowledge of scripting languages and directory services.
- Ability to coordinate with various technical groups and troubleshoot application issues remotely.
- Strong analytical and problem-solving capabilities.
- Excellent communication and customer service skills.
- CompTIA A+ Certification.
- Microsoft Certified IT Professional (MCITP) certification in the desktop area.
- Microsoft Office Specialist (MOS) Certification.
- Experience in a similar role.
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Desktop Support Specialist
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High-Tech Desktop Support Specialist
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Desktop Support Specialist
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