Member Engagement Specialist
1 week ago
Member Engagement and Communications Advisor
About the Role
You'll be at the heart of our member experience, crafting compelling content and orchestrating events that people want to attend. You'll help shape our brand, manage digital content, and support strategic projects.
Key Responsibilities
- Crafting Engaging Content: Creating newsletters, portal content, and member communications that spark connection.
- Event Planning: Delivering events, webinars, and forums that drive engagement.
- Digital Content Management: Supporting onboarding, training, and educational programs for strong stakeholder relationships.
- Contributing to Reports and Publications: Collaborating with creatives to bring ideas to life and support brand awareness campaigns.
Requirements
- Experience: 5+ years in customer service or a related field.
- Skillset: Strong communication skills, event planning expertise, and ability to work collaboratively.
- Bonus Skills: Familiarity with digital content management systems, report writing, and branding.
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