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Insurance Customer Service Professional
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional customer service while identifying and recommending products that meet the lifestyle needs of our customers.
About the Role
- Deliver a seamless customer experience on various insurance products, providing value for our customers.
- Identify the appropriate insurance policies to meet customer requirements.
- Achieve customer sales and service targets set for car and home insurance.
What You'll Bring
- Ability to problem solve and make the complex simple for customers.
- Motivated by meeting and exceeding goals.
- A team player who can engage virtually and face-to-face.
- High resilience and ability to adapt to change.
- Ability to develop knowledge and generate ideas through innovative thinking.
What We Can Offer
- $65,785 per annum, including super and performance-based incentives.
- Work in our Narre Warren office as well as from the comfort of your own home.
- A range of flexible working and leave options.
- Great company discounts and benefits.
- Extensive reward and recognition programs.
Training and Development
If successful, you will be offered 7 weeks of full-time paid training, commencing on Wednesday 31st July. This training will be held onsite at our Narre Warren office.
Requirements
- A reliable home phone line or VOIP connection.
- A high-speed internet connection.
- A company-issued laptop, keyboard, mouse, computer screen, and ergonomic setup.
