
Digital Infrastructure Specialist
24 hours ago
We are seeking a highly skilled Digital Infrastructure Specialist to facilitate the delivery of managed services and technical support for cloud and datacentre technologies.
This role will involve working closely with customers, internal stakeholders, and vendors to provide technical support and assist with incident and change management.
Main Responsibilities:- Deliver exceptional service to multiple enterprise customers across key technologies including VMWare, Microsoft, Cisco, and Public Cloud.
- Assist users with access and security management, owning the administration and management of user access domains and groups.
- Identify and remediate vulnerabilities within defined SLAs across multiple platforms and vendors.
- Monitor, diagnose, and solve performance issues that are or have the potential to be service impacting.
- Australian citizenship
- NV1 security clearance
- Enthusiasm about technology and eagerness to learn
- Experience with VMWare, Microsoft, and Cisco computing platforms
- Certifications from major vendors for systems like VMWare, Microsoft, and Cisco
- An inclusive work environment
- Inclusive paid parental leave
- 25% monthly service discount and $80 monthly bill rebate
- Free transport from Macquarie University Metro Station
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