Medical Support Panel Operations Assistant

3 days ago

Sydney, New South Wales, Australia beBeeCoordination Full time $93,395 - $125,996
Job Description

This role is responsible for providing operational support to the Medical Support Panel. The successful candidate will serve as the central point of contact for stakeholders, including Claim Service Providers, internal staff, and specialists within the panel.

The role requires coordination of services undertaken by the MSP from triage through to quality review of recommendations and associated record keeping.

Required Skills and Qualifications
  • Resilient and adaptable in a dynamic environment
  • Demonstrated attention to detail combined with analytical skills
  • Organisational skills with ability to prioritise work in a high-volume environment
  • Exercise initiative, judgement, empathy and sensitivity to effectively coordinate activities and make recommendations
  • Medical understanding with ability to liaise with medical specialists
Benefits
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
  • 17.5% annual leave loading
  • iCare day - access to an extra day's leave
  • Comprehensive learning and development support aligned to iCare's Core Capabilities
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to Employee Assistance Program
About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are the same. As a Medical Support Panel Coordinator, you will be responsible for coordinating and facilitating support services to ensure effective operation of the MSP.

You will work directly with medical specialists to deliver high-quality customer experience and build collaborative relationships with external stakeholders and service providers.

Culture

We value diversity and welcome applications from people with different experiences and backgrounds.

We are committed to our people's development and provide opportunities for growth and learning.

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