Accounting Automation Specialist, ANZ

1 month ago

Sydney, New South Wales, Australia FloQast Full time

We are seeking an Accounting Automation Specialist to join our growing Customer Success team in Australia and New Zealand. This role will focus on ensuring our newly acquired clients are successfully onboarded onto our SaaS Accounting solution.

Job Description

This is a key opportunity for motivated individuals with an accounting background who are ready to transition into a consulting role. Our team consists of former accountants and CAs who utilize their knowledge to help accounting teams from various industries improve their close process.

Responsibilities
  • Lead client kick-off calls and provide an overview of the FloQast implementation process and timeline.
  • Review clients' current close documentation and advise them on best practices within the software.
  • Organize the client close checklist into a customized Excel file (known as a "mapping document") that will form the basis for their FloQast account.
  • Establish and maintain client relationships mainly through phone and email communication.
  • Manage client progress and drive status update meetings internally.
  • Track client adoption and drive the optimization of their FloQast account.
  • Maintain a deep understanding of the FloQast application and functionality.
  • Train domestic and international accounting teams through screenshare on how to use the FloQast software during their month-end close.
  • Be the point person for technical product support and accounting-related questions during implementation.
Requirements
  • At least 2-3 years of public accounting experience required.
  • Degree in Accounting, Finance, or related field.
  • Thorough knowledge of basic accounting procedures and principles.
  • Highly energetic, positive, and enthusiastic team player with strong interpersonal skills and collaborative orientation.
  • Detail-oriented with strong problem-solving and decision-making skills.
  • Self-starter with a high level of initiative and follow-through.
  • Strong sense of ownership and urgency, organizational, and time management skills, and ability to multitask and prioritize work.
  • Excellent communication (written and verbal), interpersonal, and consultative skills.
  • Strong work ethic and integrity.
  • Ability to work well under tight deadlines and respond to rapidly changing demands.
Estimated Salary

$80,000 - $110,000 per annum, depending on experience.

Benefits
  • An attractive compensation package including stock options.
  • A vibrant and inclusive work environment where authenticity is celebrated.
  • A benefits package including a pension scheme, family forming assistance, a health benefit stipend, 20 days of paid annual leave, company-paid parental leave, and quarterly mental wellness days.
  • A conveniently located office in the central business district providing easy access to a wealth of amenities.
  • Ongoing professional growth opportunities through professional membership reimbursement.

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