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Payment Assurance Officer

2 months ago


Adelaide, South Australia Team Global Express Full time
Job Title: Payment Assurance Officer

As a Payment Assurance Officer at Team Global Express, you will play a vital role in ensuring the accuracy and efficiency of subcontractor payments. This position is perfect for finance and accounting professionals who enjoy working in a structured and detail-oriented environment.

Key Responsibilities:
  • Manage subcontractor payment assurance, exception reporting, and auditing payment data.
  • Investigate, interpret, and calculate payments, identify errors and their root causes, and ensure compliance with established standards.
  • Manage and resolve payment disputes, maintaining meticulous records and documentation.
  • Collaborate closely with Operations Site Supervisors & Managers, Finance teams, and Subcontractors, ensuring that all processes adhere to the Service Level Agreement (SLA).
Requirements:
  • A Bachelor's degree in Finance, Accounting, or a related field is essential.
  • Preferred experience in Finance, Payroll, Administration, or Dispute resolution.
  • Proven experience in analysing, auditing, and reporting on payment data (or big data).
  • Active listening skills combined with a high level of curiosity to understand and address stakeholder needs effectively.
  • Demonstrated ability to maintain high accuracy and precision in all tasks.
  • Highly developed written and verbal communication skills, ensuring clear and effective interactions.
  • A proactive and enthusiastic approach to work, with the ability to stay motivated and driven.
  • Ability to work both independently and collaboratively within a team environment.
About Team Global Express:

We are an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

We offer a competitive salary above industry standards, upskilling, training, mentoring, and more to support your career development journey. We also offer flexible work, including work from home, and an inclusive parental leave policy that supports all parents & carers.

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.