Quality Assurance Officer

2 weeks ago


Adelaide, South Australia Flexhive Full time

About the Role



This role supports the Health Grants Branch in managing the portfolio of grant programs on behalf of the Department of Health and Aged Care. The Quality Assurance Officer is responsible for providing accurate, timely, and confidential quality assurance of the grant lifecycle, ensuring high service standards and maintaining security and confidentiality.



Key Responsibilities





  • Quality check grant offer documents and provide clear advice to Round Coordinators on errors and discrepancies between sources.

  • Support the grant approval and execution process by providing clear recommendations to the delegate on matters such as changes to funding arrangements, new agreements, and novations.

  • Receive and process signed agreements, deeds of variation, and release of payments where relevant.

  • Maintain workload databases to provide internal and external reporting and inform future projections.

  • Participate in continuous improvement activities.



Requirements





  • Follows direction provided by supervisor and communicates it to others; understands the relationship between business priorities and specific tasks.

  • Understands and supports the organisation's vision, mission, and business objectives.

  • Demonstrates an awareness of the implications of issues for own work.

  • Understands the work environment; identifies issues and problems that may impact on achievement of own work objectives; contributes to the development of plans, strategies, and team goals.



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