Client Liaison Specialist

2 weeks ago

Ballarat, Victoria, Australia beBeeCustomerCentric Full time $50,000 - $80,000
About Us

We are seeking an enthusiastic and customer-focused phone-based specialist to join our team.

About the Role

This is a unique opportunity to be part of a team that has been supporting customers and members for over 115 years. You will play a critical role in helping people who value and appreciate your care, and our products and services.

You will have the chance to work with a variety of systems, including customer service and sales, and product knowledge. Our fully paid and structured training program will equip you with the skills and confidence to excel in this role.

What We're Looking For
  • A highly motivated and driven individual with a positive nature.
  • Someone with strong personal initiative and enthusiasm.
  • An active listener with strong communication skills to determine needs and solutions.
  • The ability to achieve both individual and team goals.
  • A strong customer-centric mindset, demonstrating exceptional service and sales skills.
  • Naturally curious, resilient, empathetic and adaptable.
  • Intermediate PC skills and knowledge of relevant software, highly desirable.
  • The desire to grow their careers with us.
  • Previous omni channel experience (desirable).
What We Provide

A tight knit team, with a supportive and collaborative culture and exclusive employee benefits, including:

  • Great discounts on insurance and accommodation at all RACV resorts.
  • Free Basic Emergency Roadside Assistance.
  • The ability to support your community with matched giving programs, volunteer days and team fundraising.

You will also have the flexibility to split your time between home and our brand new office upon successful completion of our training program.

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