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Account Executive, Business Growth Specialist

2 months ago

Sydney, New South Wales, Australia Klaviyo Full time

About the Role:

We are seeking a highly motivated and experienced Account Executive to join our Customer Growth sales team in APAC. As a key member of our team, you will be responsible for selling our SMS product to our existing client base in the region.

Key Responsibilities:

  • Partner with Customer Success Managers to effectively target assigned customer segments and create new SMS opportunities
  • Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and educate them on how to effectively sell SMS to their clients
  • Self-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their business
  • Participate in regular workshops, lunch and learns, and in-market networking events to educate partners and customers on how to best leverage SMS to drive revenue and create long-lasting relationships
  • Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
  • Have a significant impact on revenue targets for 2023 and beyond

Requirements:

  • 5+ years of experience carrying a revenue quota as an Account Executive/Account Manager/Account Director/Customer Success Manager (commercially oriented)
  • Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
  • Enjoy/ want to be in an expansion/growth focused role that is selling to existing/warm accounts
  • Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it
  • Are encouraging of your team, thoughtful, engaging, and energetic
  • Highly adept at influencing and relationship building
  • Fluent English (written & verbal). Additional business-fluent Japanese/Chinese a bonus+
  • Eligibility to work in Australia without any restrictions

Nice to Haves:

  • Familiarity with or have sold SMS solutions
  • Familiar in applying Challenger Sales methodology or similar

About Klaviyo in APAC:

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team has begun to take shape and has built out around our go-to-market teams in sales, customer success, partnerships, marketing, recruiting, and product support. As the team grows, we will see a continued expansion of Klaviyo's customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney-based team.

This is your unique opportunity to join us at a very early stage and help shape our future in APAC. One of our values as a company is 'always learning,' and you can feel that in APAC. People are looking to grow and develop, and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC, this means there is a lot of headroom to grow and develop within your role.

We are looking for the leaders of the future. At Klaviyo, managers are often promoted up into their roles, and people are regularly being promoted or moving into new functional areas. It really is an education through experience here.

As part of the Klaviyo team, you will be looked after with some great benefits locally in APAC, including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUSD), 22 weeks full pay primary caregiver leave (16 week secondary), unlimited holiday, and free books (yes, any books) to name a few.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law.

Base Pay Range in Local Currency: $145,000—$145,000 AUD