Account Executive, Customer Growth Specialist

4 weeks ago

Sydney, New South Wales, Australia Klaviyo Full time
About the Role

We are seeking a highly motivated and results-driven Account Executive to join our Customer Growth sales team in APAC. As a key member of our team, you will be responsible for selling our SMS product to our existing client base in the region.

Key Responsibilities
  • Partner with Customer Success Managers to effectively target assigned customer segments and create new SMS opportunities
  • Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team on how to effectively sell SMS to their clients
  • Self-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their business
  • Participate in regular workshops, lunch and learns, and in-market networking events to educate partners and customers on how to best leverage SMS to drive revenue and create long-lasting relationships
  • Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
  • Have a massive impact on revenue targets for 2023 and beyond
Requirements
  • 5+ years experience carrying a revenue quota as an Account Executive/ Account Manager/ Account Director/ Customer Success Manager (commercially orientated)
  • Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
  • Enjoy/ want to be in an expansion/ growth focused role that is selling to existing/ warm accounts
  • Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it
  • Are encouraging of your team, thoughtful, engaging, and energetic
  • Highly adept at influencing and relationship building
  • Fluent English (written & verbal). Additional business-fluent Japanese/Chinese a bonus+
  • Eligibility to work in Australia without any restrictions
Nice to Haves
  • Familiarity with or have sold SMS solutions
  • Familiar in applying Challenger Sales methodology or similar
About Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo), instant messaging platforms, or unsolicited calls.

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