Ambitious Administrator: Enhancing Resident Experience

Job OverviewThis role is about turning feedback into meaningful improvements and delivering exceptional experiences. As a key member of our team, you will be responsible for coordinating national surveys, tracking insights, managing escalated complaints, and driving initiatives that enhance the resident journey.",

We're looking for a detail-oriented and proactive individual to join our team in reshaping retirement living. As a Customer Experience Coordinator, you'll play a key role in turning feedback into meaningful improvements and ensuring our communities deliver an exceptional experience.The OpportunityWorking closely with the Customer Experience Manager, you'll...

Job Title: Lifestyle AssistantAs a Lifestyle Assistant, you will play a vital role in enhancing the lives of our residents through social, lifestyle, and wellbeing services.Encourage resident choice and participation in activitiesAssist in designing and delivering group and individual lifestyle servicesImplement innovative events and activities for...

Job OverviewAs a Lifestyle Officer, you will play a vital role in enhancing the lives of our residents. We are seeking an individual who is passionate about creating engaging activities that promote connection, fun and relaxation.The successful candidate will have a Diploma or Certificate IV in Leisure and Health (or willing to obtain), initiative and...

Customer Service CoordinatorAs a Customer Service Coordinator at our organization, you will have the opportunity to build a rewarding career by developing your skills in customer-focused support and resident experience management.We are seeking a passionate, professional with a background in reception or hospitality to join our team as a Customer Service...

Job OverviewThe Manager of Resident Experience will develop and lead initiatives to support the wellbeing of residents in our Care Community. This role involves creating opportunities for engagement, social events, and activities that foster a sense of community and promote physical, emotional, and spiritual wellbeing.Main ResponsibilitiesDevelop and lead...

Job DescriptionAs a Casual Catering staff member at our centre, you will play a vital role in enhancing the lives of our residents by providing exceptional dining experiences.You will be responsible for preparing and serving nutritious meals, ensuring high standards of hygiene and food safety, and maintaining a clean and organized kitchen environment.Our...

Experience Enhancement SpecialistWe are seeking a skilled Experience Enhancement Specialist to join our team. This role will be responsible for reshaping retirement living by delivering exceptional customer experiences.The OpportunityThis is an exciting opportunity to make a real difference in the lives of our residents. As an Experience Enhancement...

Job Title: Resident Experience CoordinatorAbout the JobAre you passionate about delivering exceptional guest experiences and working in a dynamic environment? We are seeking a motivated Resident Experience Coordinator to join our team.This role will involve creating a welcoming atmosphere for residents, providing support with daily operations, and ensuring...

Pathways Residences is a luxury residential aged-care provider in Sydney. We are looking for a Resident Experience Managers to join our team in Northbridge NSW 2063. The role is permanent full time Monday – Friday and is accountable for ensuring Pathways residents receive the highest quality experience possible.You will be the first point of contact for...