Assistant Manager
3 weeks ago
Role Overview
As a key member of our team, the Assistant Store Manager will play a vital role in driving sales, profit, and productivity in our Macquarie store. This includes ensuring the achievement of all key performance indicators as set by the business, while creating a warm and genuine customer service experience. The successful candidate will also be responsible for building a team that is empowered to exceed.
Key Responsibilities
- Customer Centric Culture
- Drive a customer-centric culture, creating a warm and meaningful in-store experience.
- Commercial Acumen
- Assist in driving sales, profit, and productivity, by ensuring the achievement of all key performance indicators as set by the business.
- Team Leadership
- Support the Manager by ensuring the team has an understanding of all business objectives, with a clear focus on commercial acumen.
- Collaborative Leadership
- Inspire and empower your team through collaborative leadership, training, and development.
- Operational Excellence
- Adhere to all company behaviors, policies, and procedures.
- Cultural Values
- Embody our key cultural values of; customer obsessed, collaborative, inspirational, responsible, dedicated to quality.
Requirements
The successful candidate will possess:
- A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
- Ability to manage budgets, interpret financial reports, and generate efficient rosters.
- Support the Manager in managing the performance, productivity, training, and development of the team.
- Operational excellence, experience with stock control, and visual merchandising.
- Ability to build strong relationships with stakeholders across the business.
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