Assistant Manager

3 weeks ago


Sydney, New South Wales, Australia Country Road Group Full time

Role Overview

As a key member of our team, the Assistant Store Manager will play a vital role in driving sales, profit, and productivity in our Macquarie store. This includes ensuring the achievement of all key performance indicators as set by the business, while creating a warm and genuine customer service experience. The successful candidate will also be responsible for building a team that is empowered to exceed.

Key Responsibilities

  • Customer Centric Culture
    • Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Commercial Acumen
    • Assist in driving sales, profit, and productivity, by ensuring the achievement of all key performance indicators as set by the business.
  • Team Leadership
    • Support the Manager by ensuring the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Collaborative Leadership
    • Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence
    • Adhere to all company behaviors, policies, and procedures.
  • Cultural Values
    • Embody our key cultural values of; customer obsessed, collaborative, inspirational, responsible, dedicated to quality.

Requirements

The successful candidate will possess:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Support the Manager in managing the performance, productivity, training, and development of the team.
  • Operational excellence, experience with stock control, and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.


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