Administrative Support Professional

3 days ago


Cairns, Queensland, Australia beBeeAdministration Full time $66,737 - $71,167
Job Title: Administration Officer

We are seeking a highly skilled and experienced administration officer to join our team. The successful candidate will be responsible for providing efficient reception and administrative duties that support the operations of the organisation.

The role is part of the Integrated Women's Health Hub – South Cairns, which has been established under Wuchopperen Health Service as part of the Queensland Government's Women's and Girl's Health Strategy. The Hub provides women and girls access to health and health related care and support through a safe women friendly space with the simplicity of service navigation, provision of flexible holistic care, and free services provided by a diverse workforce.

Key Responsibilities:
  • Provide efficient reception duties including professional telephony services ensuring appropriate and timely responses.
  • Provide excellent client service and always project the organisation's image in a courteous, efficient and helpful manner.
  • Maintain administrative, data and client record systems.
  • Provide administrative and clerical support to the organisation program and corporate areas.
  • Keep informed of the organisation's programs and services.
  • Maintain appointment and booking systems.
  • Prepare routine and less complex correspondence and reports.
  • Maintain office equipment and resources.
  • Maintain confidential and accurate, real-time records and statistics and provide reports as required.
Requirements:
  • Demonstrated experience in the provision of administrative support, the use of Microsoft Office, client information systems and general office and reception duties preferably within a community service environment.
  • Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
  • Extensively developed interpersonal and communication skills including the ability liaise with a range of stakeholders as well as effectively advocate for Aboriginal and Torres Strait Islander people.
  • Demonstrated ability to work independently and in a multi-disciplinary team environment, prioritise and meet deadlines and deal with matters of a sensitive and confidential nature.
  • Commitment to adhere to the organisation's policies and procedures.
  • Possession of a current 'blue card' or Working with Children Check.
  • Possession of a current CPR certificate or commitment to obtain within the first six weeks of employment.
  • Possession of a current Queensland


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