
Operational Support Professional
7 hours ago
About the Role
As a key member of our organization, you will be responsible for delivering high-quality administrative and operational support to specialist doctors. This role is designed to ensure the smooth functioning of the team by providing accurate and timely assistance throughout patients' hospital stays.
Responsibilities include:
- Managing receptionist and administrative tasks with precision
- Liaising effectively with various health professionals and patients
- Maintaining up-to-date schedules and accurate data entry
- Processing patient excesses and handling cash transactions
- Liaising with health funds regarding patients' insurance coverage
- Processing confidential patient data securely
- Obtaining informed financial consents and estimates from patients
About You
To excel in this role, you should possess strong administrative skills, a passion for customer service, and a preference for working in a fast-paced environment. Ideal candidates will have demonstrated their ability to interact courteously with people over the phone and in person.
You will also bring:
- A basic understanding of computer systems and general clerical experience
- Strong customer service and communication skills
- The ability to work collaboratively as part of a team
- Effective time management and problem-solving skills under pressure
- An understanding of confidentiality principles and practices
- Excellent attention to detail and accuracy
- A reliable and trustworthy attitude with a proactive approach
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