Technical Specialist
1 week ago
About MAYDAY Recruitment Group
MAYDAY Recruitment Group is a leading organization specializing in Workers Compensation and Personal Injury Claims Management. Our commitment to a learning culture ensures continuous investment in our workforce, fostering long-term careers.
The Opportunity
We are seeking a highly skilled Technical Specialist to support our Case Management teams by providing current technical guidance on compensation payment schemes and facilitating their administration. This role is pivotal in operating within a customer-centric environment, emphasizing proactive claims management.
Your Responsibilities
- Identify opportunities for continuous improvement and collaborate with the team to implement solutions that enhance the effectiveness of case management.
- Ensure claims teams achieve performance and Key Performance Area (KPA) targets as outlined in the business unit's performance framework.
- Work closely with the Team Leader to identify, develop, and implement effective strategies supporting the achievement of key performance and remuneration measures.
About You
- Strong technical experience in workers' compensation claims management.
- Proven track record in coaching and mentoring case managers within the workers' compensation industry.
- Demonstrated understanding and application of relevant NSW Workers Compensation laws and regulations.
- Previous experience as a case manager or in a technical specialist role is advantageous.
- Tertiary studies in Allied Health or Legislation are desirable.
What's in it for you?
- Global Leader in Industry: Join a prestigious organization recognized for excellence in Workers Compensation and Personal Injury Claims Management.
- Comprehensive Training: Begin your career journey with tailored training opportunities designed to enhance your expertise in claims management.
- Work-Life Balance: Enjoy flexibility with the option to work from home when not engaged in field activities.
- Perks: Receive a competitive benefits package including relocation allowance for eligible candidates, ensuring your comfort and efficiency.
- Professional Growth: Access ongoing support, continuous training, and development programs to foster your personal and professional growth.
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