Health and Wellness Team Leader

5 days ago


Albert Park, Victoria, Australia Melbourne Sports Centres Full time
About Melbourne Sports Centres

Melbourne Sports Centres is a leading provider of sports and wellness services in Victoria, Australia. We are dedicated to delivering world-class experiences for our members and visitors.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Officer. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our members and visitors have a positive experience at our facilities.

Key Responsibilities
  • Provide information and solve problems for our members and visitors
  • Think on your feet and have a can-do attitude to deliver solutions at a fast pace
  • Work collaboratively with our team to deliver world-class customer experiences
  • Develop and maintain a thorough knowledge of our facilities and services
Requirements
  • Victorian Working with Children Check
  • Full working rights
  • Proven ability to work within a team
  • Engage positively with people of all ages
What We Offer
  • Great staff benefits including free parking, performance gym membership, discounts at SSCT Food & Beverage, retail outlets and complimentary court hire for casual bookings across the stadiums
  • Family and friends' discounts on performance gym membership
  • Discounts on holiday programs and creche for financial dependents
  • Flexible working hours
  • Opportunities for professional development and career growth


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