Elevate Guest Experiences Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeWine Full time $100,000 - $120,000

Be at the forefront of delivering exceptional guest experiences as a key leader in our esteemed wine destination.

Job Summary
  • Oversee the Cellar Door and Restaurant, setting the tone for premium hospitality and driving commercial success.

Promote best-in-class service and cultural alignment by strategically leading your front-of-house team.

About This Role
  • Manage site-level financial performance, including profit and loss statements, budgets, and cost control.
  • Collaborate with various teams to create memorable experiences.

Key Responsibilities:

  • Lead high-performing teams across diverse service areas.
  • Foster a culture of excellence, inspiring staff to deliver outstanding results.
  • Maintain strong relationships with internal stakeholders.
Requirements
  • A minimum of 8 years of experience in leadership roles within wine, tourism, or hospitality environments.
  • Demonstrated commercial acumen, with a proven track record of managing multi-departmental operations.
  • A passion for elevating guest experiences in premium settings.
  • Proven ability to inspire and lead high-performing teams.
Your Benefits
  • The opportunity to work with a prominent Australian wine company.
  • A focus on upskilling, training, and career development.
  • A competitive remuneration package.
  • Generous employee benefits.

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