Administrative Support Specialist
4 weeks ago
This is an exciting opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.
You will play a crucial role in creating a positive and welcoming environment for residents and visitors alike, providing essential support to staff and ensuring effective communication within the Residence.
Your key responsibilities will be:
- Greeting and Welcoming: Welcoming residents, visitors and families with a friendly and warm demeanor, creating a positive and inviting atmosphere.
- Communication: Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently.
- Appointment Scheduling: Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed.
- Visitor Management: Registering and monitoring visitors, ensuring security and safety protocols are followed.
- Assisting Residents and Families: Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary.
- Administrative Support: Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries.
Above Award Rates
Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
Allowances: Uniform, meals, shift and public holidays
Paid Training and Development days
Reward & Recognition programs
Employee Assistance Program
About ArcareAs one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.
Backed by a dedicated team of over 7000 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.
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