Service Delivery and Maintenance Coordinator

3 weeks ago


Canberra, ACT, Australia ACT Government Full time

Job Summary


This role is responsible for providing exceptional customer service and ensuring timely completion of work orders. The ideal candidate will have excellent communication skills and be able to work in a dynamic, fast-paced environment.


Key Responsibilities:



  • Provide first point of contact for customers and manage maintenance requests
  • Issue work orders and ensure timely completion of work
  • Collaborate with internal teams to deliver property and government services
  • Provide excellent customer service and respond to customer inquiries

Requirements:



  • Qualification in administration or customer service (desirable)
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic, fast-paced environment
  • Capacity to provide exceptional customer service

Selection may be based on application and referee reports only. This position is based in an activity-based working (ABW) environment.


A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.



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