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Service Delivery and Maintenance Coordinator
1 month ago
Overview
: As a Service Delivery and Maintenance Coordinator with the ACT Government, you will play a vital role in ensuring timely completion of work and billing for maintenance requests. The team provides the first point of contact for customers and manages property maintenance services.Salary: We offer an attractive salary range of $70,000 - $100,000 per annum, depending on experience.
Job Description
: Your primary responsibility will be to manage maintenance requests, including receipt of requests, issuing of work orders, and ensuring timely completion of work. You will also provide excellent customer service, working in a dynamic and fast-paced environment. This role is essential for providing a service-driven first point of contact to discuss service requirements and/or maintenance concerns for buildings managed by Property and Government Insourcing and other ACT Government organisations.Required Skills and Qualifications
: To succeed in this role, you will need qualification/s in administration or customer service. Additionally, you must have strong communication skills and the ability to work effectively in a team environment. You should be comfortable using technology, such as our Property Management System, to manage work requests and communicate with customers.Benefits
: As a Service Delivery and Maintenance Coordinator, you will enjoy a competitive salary, paid annual leave, and opportunities for professional growth and development. You will also be part of a diverse and inclusive team that values diversity and supports employees with different abilities and backgrounds. Our team operates on a fee-for-service basis, with a requirement to provide a dividend to government.Others
: Please note that selection may be based on application and referee reports only. This position is based in an activity-based working (ABW) environment, where officers do not have designated workstations/desks.