Service Delivery Coordinator

1 day ago


Canberra, ACT, Australia Singtel Group Full time

Discover a dynamic opportunity at Singtel Group as a Service Delivery Coordinator.

About Optus

Optus is a business fuelled by optimism, customer focus and teamwork. We craft our own path through new technology, innovation, and investment.

A Day in the Life of a Service Delivery Coordinator

Your key responsibilities will include:

  • Assisting in the successful completion of Non-Standard Service Requests (NSSRs)
  • Serving as a switchboard operator to support the Switchboard team during leave periods

The Ideal Candidate

We're looking for individuals with:

  • Experience in client service and administration
  • An AGSVA baseline security clearance or ability to obtain it
  • Previous experience in Project Administration, IT Service Management and ICT Infrastructure
  • Prior experience operating a switchboard is desirable

Benefits and Culture

As an Optus employee, you'll enjoy:

  • A hybrid work arrangement with 3 days in the office and 2 remote days, plus flexible hours
  • Inclusive paid parental leave up to 14 weeks for primary caregivers
  • Access to resources and support via the Parents at Work portal
  • Opportunities for professional growth through online learning and facilitator-led courses
  • Connectivity through employee-led volunteer groups celebrating diversity and inclusion

Our Commitment to Diversity and Inclusion

We value individual differences and strive to create an inclusive environment. If you require any adjustments to participate fairly in the recruitment process, please contact us directly.



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