Internal Sales Consultant
4 weeks ago
At Vulcan, we strive to be the highest performing metals distributor and processor in Australasia. Our sustained growth is a result of our commitment to superior service and continuous improvement.
We believe that a diverse and inclusive workplace makes us better in every way. Our team comprises individuals from over 70 different countries and more than 90 different ethnicities across our sites.
As a Sales and Customer Service Representative, you will be responsible for:
- Maintaining high levels of customer service with a focus on sales
- Growing the assigned territory in partnership with external sales personnel
- Providing timely quotes to customers' specifications
- Assisting customers via phone and email enquiries
- Following up on active quotes and assisting to build a pipeline of work
- Liaising with the operations team to ensure that orders are scheduled and dispatched to achieve full DIFOT
- Assisting with scheduling transport and stocktakes
- Contributing to the overall Health and Safety of the site
Requirements
- Knowledge of or experience in the steel or construction industry is preferred
- Previous customer service and sales experience
- Ability to work independently and as part of a team
- Attention to detail
- Intermediate computer skills
Please note, as health and safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.
Benefits
- Professional but relaxed company culture
- On-the-job training
- Generous parental leave policy
- Employee Assistance Programme
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