Strategic Account Director

4 days ago

Sydney, New South Wales, Australia Localizationacademy Full time
Job Summary:

The Strategic Account Director will be responsible for developing and maintaining strong relationships with existing clients, as well as identifying and pursuing new business opportunities. This role requires excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

The ideal candidate will have a strong understanding of the localization industry and be able to provide expert advice to clients on their language and technology needs. They will also be responsible for managing and executing existing account and growth strategies, working closely with the Business Development Director and client service team to achieve revenue and margin goals.

Key responsibilities will include:

  • Developing and executing account and growth strategies to achieve revenue and margin goals
  • Managing and growing existing high-level customer relationships with clients
  • Negotiating rates and deadlines with prospective and current clients
  • Providing expert advice to clients on their language and technology needs
  • Working closely with the project management team to maintain a continuous knowledge of project status
  • Ensuring clients are regularly informed of project status and maintaining clear communication with clients

The successful candidate will have a strong background in sales and marketing, with excellent communication and problem-solving skills. They will also be able to work under tight deadlines and with geographically dispersed teams.

Requirements:

  • Minimum Bachelor's degree or its equivalent
  • Minimum of 2-3 years experience managing large/enterprise clients/accounts
  • 5+ years of working experience in total
  • Excellent problem-solving and analytical skills
  • Excellent planning, organizational, and communication skills
  • Independent, self-motivated, results-oriented, and dynamic
  • Ability to work under tight deadlines and with geographically dispersed teams

About Us:

Localizationacademy is the world's leading provider of language services and technology. With over 100 offices worldwide, we work with global industry leaders and many Fortune 500 companies, providing them with language and technology solutions.

Our vision is to be the world's premier provider of global language and business solutions. We accomplish this by applying our values, passion, dedication, and innovation to help our clients improve their businesses and achieve their goals on a global scale.

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