
International Relocation Specialist
1 week ago
Relocation Services Coordinator
\About the Role:\We are seeking a highly skilled and experienced relocation services coordinator to provide exceptional customer service and support for our clients' international and domestic relocations.
\Key Responsibilities:\- \
- Provide clear and concise communication to relocatees regarding the status of their move, ensuring timely updates and resolution of any issues that may arise.\
- Interpret and explain the specifics of each policy, providing expert advice on how it applies to individual client moves.\
- Actively manage any relocatee issues that may arise, ensuring 360-degree communication and prompt resolution.\
- Follow up with moving services branches and third-party suppliers to ensure accurate information is provided regarding client moves or quotations.\
- Develop strong influencing and negotiating skills to effectively communicate with clients and stakeholders.\
- Collaborate with internal teams to deliver high-quality relocation services that meet client expectations.\\Requirements:\
- \
- Demonstrated experience in delivering exceptional customer service to clients.\
- Excellent ability to build rapport and relationships with clients.\
- Good written and verbal communication skills, with the ability to diplomatically resolve conflicts.\
- Ability to think critically and present ideas clearly and logically.\
- Must be a team player with initiative and drive, able to work independently and as part of a team.\\What We Offer:\
Our company offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing equal opportunities for all applicants and employees.
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