International Relocation Specialist

1 week ago

Canberra, ACT, Australia beBeeService Full time $60,000 - $100,000
Job Title:

Relocation Services Coordinator

\About the Role:\

We are seeking a highly skilled and experienced relocation services coordinator to provide exceptional customer service and support for our clients' international and domestic relocations.

\Key Responsibilities:\
  • \
  • Provide clear and concise communication to relocatees regarding the status of their move, ensuring timely updates and resolution of any issues that may arise.\
  • Interpret and explain the specifics of each policy, providing expert advice on how it applies to individual client moves.\
  • Actively manage any relocatee issues that may arise, ensuring 360-degree communication and prompt resolution.\
  • Follow up with moving services branches and third-party suppliers to ensure accurate information is provided regarding client moves or quotations.\
  • Develop strong influencing and negotiating skills to effectively communicate with clients and stakeholders.\
  • Collaborate with internal teams to deliver high-quality relocation services that meet client expectations.\\Requirements:\
    • \
    • Demonstrated experience in delivering exceptional customer service to clients.\
    • Excellent ability to build rapport and relationships with clients.\
    • Good written and verbal communication skills, with the ability to diplomatically resolve conflicts.\
    • Ability to think critically and present ideas clearly and logically.\
    • Must be a team player with initiative and drive, able to work independently and as part of a team.\\What We Offer:\

Our company offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing equal opportunities for all applicants and employees.

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