Relocation Specialist

2 days ago

Canberra, ACT, Australia beBeeRelocation Full time $80,000 - $100,000
Job Title: Relocation Specialist

This is a high-level customer service role that requires the ability to coordinate international and domestic relocations for clients.

The ideal candidate will have a strong attention to detail, excellent problem-solving skills, and effective communication abilities.

  • Key Responsibilities:
  • Provide clear and concise communication to relocatees regarding the status of their move.
  • Interpret and explain policies to relocatees.
  • Manage relocatee issues and ensure 360-degree communication of situations and resolutions.
  • Follow up with moving services branches and third-party suppliers for outstanding information.
  • Pass on information effectively, orally and written.

This role requires collaboration, issue escalation, and reporting of problems to ensure customer satisfaction.

Qualifications:

  • Demonstrated experience in delivering high-level service to clients is essential.
  • Excellent ability to build rapport and relationships with clients.
  • Good written and verbal communication skills and diplomacy are required.
  • Ability to think and present ideas clearly/logically.
  • Must be a team player and self-starter with initiative and drive.

Required Skills:
Problem-solving, Communication, Teamwork, Initiative, Drive

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