Customer Service Support Specialist

2 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $61,641 - $76,155
Job OpportunityWe're seeking a dedicated and passionate individual to join our team as a Customer Service Support Specialist. This is an exciting opportunity to work in a dynamic environment, providing outstanding service delivery to our customers.About the RoleIn this role, you will be responsible for onboarding new customers, responding to inquiries, and supporting contract and invoice processing. You will also collaborate with internal teams and stakeholders to ensure seamless service delivery.Key Responsibilities
  • Onboard new customers and manage referrals within specified timeframes
  • Respond to inbound queries and urgent follow-ups with professionalism and care
  • Support contract and invoice processing in line with established service standards
  • Collaborate with internal teams and third-party stakeholders to achieve common goals
  • Maintain compliance with relevant privacy and PCI requirements
  • Assist with data administration across systems
What We OfferA supportive and collaborative work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our organization.Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience working in customer-facing roles
  • Basic computer literacy and proficiency in Microsoft Office


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