Customer Service Support Specialist
2 weeks ago
The Customer Service Support Specialist is accountable for delivering exceptional customer service through effective management of inbound and outbound telephone calls, emails, and other communication channels.
Key Responsibilities:- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide product information and assist customers with purchasing decisions
- Collaborate with internal teams to resolve customer complaints and concerns
Required Skills and Qualifications:
- Diploma or certificate in customer service or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive work environment
What You Can Expect:
- A dynamic and challenging role that requires strong communication and problem-solving skills
- A comprehensive onboarding process to ensure your success in the role
- Ongoing feedback and coaching to help you grow and develop in your career
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