Customer Service Officer

7 days ago


Canberra, ACT, Australia Randstad Full time
About the Role

We are seeking a highly skilled Customer Service Officer to join our team at the APS4 level. As an ideal candidate, you will possess excellent attention to detail and demonstrate robust written and verbal communication skills.

Key responsibilities of this role include:

  • Inbox management and maintenance of spreadsheets;
  • Liaising with internal and external stakeholders;
  • Responding to customer enquiries via phone and email;
  • Providing high-level administrative advice and support;
  • Drafting and reviewing internal and external communications;
  • Booking and planning stakeholder meetings.
Requirements and Qualifications

To be successful in this role, you will need:

  • Previous customer service experience;
  • Proficiency in the use of contemporary computer applications, including spreadsheets and word processing software;
  • The ability to work in a fast-paced environment;
  • A strong attention to detail and excellent written and communication skills.

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on your experience and qualifications. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About Us

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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