Control Room Operations Specialist

3 days ago

Brisbane, Queensland, Australia beBeeSecurity Full time $70 - $80

Control Room Operations Professional

We are seeking a highly skilled and experienced Control Room Operations Professional to monitor CCTV cameras and associated equipment, manage various communications to the control room, deal with client, tenant and customer enquiries and/or issues.

This role involves monitoring CCTV cameras and associated equipment, managing various communications to the control room, dealing with client, tenant and customer enquiries and/or issues. You will also be responsible for fire alarm response, EWS mimic panel operation (warden) and providing accurate reports.

Key Responsibilities:

  • Monitor and operate CCTV cameras and associated equipment
  • Manage various communications to the control room, dealing with client, tenant and customer enquiries and/or issues
  • Fire Alarm Response, EWS Mimic Panel Operation (Warden) and provide accurate reports
  • Assist with Emergency Situations as they arise
  • Disperse Guards to potential situations caught on CCTV and monitor situations until the closure of the incident
  • Maintain daily reporting requirements within agreed timelines
  • Coordinate emergency incidents i.e. fire, bomb threat or any other critical incident
  • Risk identification and issue resolution
  • Maintain all Security aspects around the Control Room including key registers, contact lists and leave registers
  • Provide exceptional customer service to internal/external stakeholders
  • General security duties including administration tasks
  • Provide assistance with the induction and signing in of contractors and other site visitors

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