Club Membership Development Specialist

3 weeks ago


Melbourne, Victoria, Australia Good Life Health Clubs Full time

Are you passionate about helping people achieve their fitness goals? Do you have a drive to succeed in sales and customer service?

About Goodlife Health Clubs

As Australia's premier, privately-owned fitness organisation, we offer a unique opportunity to kickstart your career in the sector. With over 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia, we provide improved health, well-being, and a sense of accomplishment to more than 270,000 members.

Your Role

We are seeking a Club Membership Development Specialist to join our team. In this role, you will be responsible for building and maintaining a thriving Goodlife Health Club membership base. You will interact with prospective members, inspire them to begin their wellness journey with us, and help thousands of people become faster, fitter, stronger, and happier versions of themselves.

Main Responsibilities
  • Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
Requirements
  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise, and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes
What We Can Offer You

A competitive package including an estimated salary of $50,000 - $70,000 per annum, super, uncapped commission, a complimentary all-access Goodlife membership, anniversary leave days, and an additional free gym membership for friends and family as part of our 'recognition for service awards'. Plus, ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards.

This is a fantastic opportunity to join a dynamic team and make a meaningful impact on people's lives. If you are passionate about fitness, sales, and customer service, please apply now



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