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Training Program Developer

2 weeks ago

Sydney, New South Wales, Australia beBeeDeveloper Full time $90,000 - $110,000

Job Overview

  • Implement a comprehensive learning strategy that aligns with the hotel's goals and objectives.
  • Build capability across diverse levels, backgrounds, age groups, and abilities.
Key Responsibilities
  1. Administer training programs, update the training calendar, and track registration spreadsheets.
  2. Coordinate training days, ensure rooms are booked in advance, and set up training rooms.
  3. Develop slides for training sessions, coordinate speakers and presenters, and ensure training is captured on employee profiles.
  4. Provide reports on training attended as required and monitor mandatory training needs analysis.
  5. Ensure learning trackers are accurate and up-to-date.
  6. Deliver luxury training programs, familiarize yourself with La Maison programs, and ensure training is rolled out according to Accor Learning Timelines.
  7. Meet with the Learning & Development community as required, update the Director and Talent & Culture Manager on Learning & Development changes, and educate staff on new initiatives.
  8. Identify trainers within departments to upskill and drive performance against Quality Assurance metrics.
  9. Develop a train-the-trainer community to monitor and review service quality, develop training needs analysis, and monitor progress.
  10. Work with Head Office to roll out the Learning Management System, provide monthly reporting on training attended, and ensure learning trackers are up-to-date.
  11. Roll out and upskill leaders on the Leadership Capability Framework, coordinate the Performance Review process, and provide systems training on review processes.
Requirements
  • Certificate IV in Training & Assessment qualified.
  • Advanced communication skills.
  • Strong stakeholder management.
  • Versatility to facilitate, develop content, and ensure all admin and compliance is kept up-to-date.