Training Program Developer

7 days ago

Sydney, New South Wales, Australia beBeeTraining Full time $118,000 - $137,000
Technical Training Specialist Role

As a key contributor to our team, you will be responsible for designing, developing and delivering comprehensive training programs that enhance knowledge and skills of customers, sales teams, distributors and internal staff. Your expertise ensures our teams and partners are well-equipped to utilise our products effectively, supporting excellence and customer satisfaction.

Key Responsibilities:
  • Design Customised Training Programs: Develop and deliver tailored training programs for various audiences, creating content and facilitating in-person and virtual sessions.
  • Evaluate and Improve Training Effectiveness: Assess training effectiveness, gather feedback and continuously improve training materials and methods.
  • Manage External Partnerships: Oversee external training partners and monitor participant progress to ensure high training standards and outcomes.
  • Maintain and Enhance Product Knowledge and Training Expertise: Stay current with SMC's latest products, applications and technical advancements, enhancing product knowledge, application expertise and training capabilities to ensure SMC is an industry leader.
  • Sales Support and Customer Engagement: Assist the sales team with customer inquiries related to proposals, solutions and visit customers with the team to promote SMC equipment.
  • Technical and Product Support: Provide technical, product and application assistance to sales teams, customers and distributors, including equipment commissioning and training through on-site or remote presentations.
  • Marketing and Business Development: Collaborate with marketing and sales to identify new opportunities, represent SMC at industry events, maintain lead databases, analyse market trends, develop strategies to grow market share and monitor competitors to strengthen SMC's competitive position.
Qualifications & Skills:
  • Demonstrate strong technical knowledge of pneumatics and product portfolio with experience in developing effective training programs.
  • Possess excellent communication, presentation and facilitation skills to engage learners, manage discussions and adapt to diverse learning styles.
  • Skilled in creating engaging training materials, troubleshooting technical issues during sessions and delivering both on-site and remote training across various locations.
  • Experienced in instructional design, change management and working effectively across organisational and geographic boundaries.
  • Tertiary qualifications in mechanical, electrical or mechatronic.
  • Technical Marketing or Business Management qualification is advantageous.
What We Offer:
  • Join a globally respected brand and market leader with highly skilled technical and people managers across ANZ.
  • Internal progression opportunities.
  • Insurance benefits within the company superannuation plan.
  • Focus on employee wellbeing and Employee Assistance Programs.
  • Annual Salary Review process.
  • Onsite parking available at each SMC location.
About Us:

SMC Corporation is a manufacturer of electro-pneumatic and industrial automation components, successful in providing innovative products and solutions to customers across a wide array of industries. Our success has been achieved through our commitment to providing customers with Japanese quality, customer-centric design, locally manufactured products backed by unrivalled commercial support.

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