Customer Liaison Officer

15 hours ago

Adelaide, South Australia beBeeCustomerSupport Full time $58,000 - $76,000

Work as a liaison between medical staff and clients to ensure seamless communication. Provide exceptional customer service by answering enquiries, coordinating courier and medical centre collections, and assisting with pathology results.

Key responsibilities include:

  • Communication with medical staff onsite and offsite
  • Answering enquiries and coordinating tasks as required
  • General administration duties, maintaining confidentiality and liaising with laboratory staff

Required skills and qualifications include:

  • Sound typing/data entry skills (approximately 50 wpm with 98% accuracy)
  • Previous experience or knowledge of medical terminology is preferred
  • Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation

Benefits include:

  • Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers
  • An e-learning platform with access to a library of courses and learning paths
  • Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches

Other requirements include:

  • Right to work, background checks and clearances
  • Vaccination requirements: completion of a primary course of a COVID-19 vaccine approved by the Therapeutic Goods Administration
  • Commitment to diversity and inclusion: Abbott Pathology is an equal opportunity employer committed to creating an inclusive workplace

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