University Support Liaison Officer

2 weeks ago

Adelaide, South Australia beBeeSupport Full time $65,000 - $83,000
Job Description

The University Support Liaison Officer plays a key role in providing expert guidance, support and resources to students and staff navigating the transition to university.

  • Act as the primary point of contact for student enquiries regarding the transition to university, offering timely and accurate information and assistance.
  • Identify and address customer needs by building strong relationships, providing quality advice and assistance, and referring students to relevant support services.
  • Perform a range of administrative tasks, including liaison with staff to deliver exceptional customer service and ensure seamless communication.
  • Foster a highly responsive, customer-focused and performance-driven service culture that prioritises student success.

Essential Skills and Qualifications:

  • Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Proven experience in managing administrative tasks efficiently, with attention to detail and a focus on delivering high-quality results.
  • Proficiency in using CRM systems, databases and standard office software, with the ability to learn new systems quickly.
  • Flexibility to work across multiple campuses, adapt to changing priorities and contribute to a collaborative team environment.

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