Claims Quality Assurance Specialist
2 days ago
The role of Claims Quality Assurance Specialist is crucial in the development of our Motor Claims & Assessing Quality Assurance program. As a key member of our team, you will play an active role in monitoring compliance with established procedures and technical standards for the Motor Supply Chain, Assessing Support Officers, Customer Service Officers, and Fraud.
This position involves regular and independent technical assurance reviews aligned with our Motor Claims & Assessing assurance criteria and documented standard operating procedures. You will identify areas of improvement in claims handling processes across the Insurance value chain, including supplier processes and customer interactions.
As a Claims Quality Assurance Specialist, your primary responsibilities include:
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Motor Claims Quality Assurance Specialist
22 hours ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a highly skilled Motor Claims Quality Assurance Specialist to join our team at Auto & General. This is an exciting opportunity for someone who is passionate about ensuring the highest level of quality in motor claims handling.As a Motor Claims Quality Assurance Specialist, you will play a key role in the ongoing development and implementation...
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Motor Claims Quality Assurance Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Motor Claims Quality Assurance Specialist will play a key role in the ongoing development of the Motor Claims & Assessing Quality Assurance program. The incumbent will be actively involved in the ongoing efficient monitoring of compliance for the Motor Supply Chain, Assessing Support Officers, Customer Service Officers, and Fraud.This role...
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Motor Claims Quality Assurance Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout This RoleThe Motor Claims Quality Assurance Specialist will play a key role in the ongoing development of the Motor Claims & Assessing Quality Assurance program.Key ResponsibilitiesEnsure consistency and adherence to established Motor Claims standard operating procedures and technical excellence.Demonstrate in-depth knowledge and understanding of motor...
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Claims Quality Assurance Manager
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking an experienced Claims Quality Assurance Manager to join our team in the Motor Business. This role will play a key part in ensuring the quality and consistency of our claims handling processes.
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Claims Operations Specialist Motor Claims
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General is seeking a skilled Claims Operations Specialist Motor Claims to play a key role in the development and implementation of our Motor Claims program. As part of this team, you will be responsible for monitoring compliance with established quality assurance procedures, conducting technical reviews to ensure accuracy and efficiency, and...
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Operational Insights Specialist
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAs a key member of our team at Auto & General, the Operational Insights Specialist - Motor Claims will play a pivotal role in delivering operational information, analysis and insight to ensure emerging trends are identified and appropriate action taken. This role is responsible for understanding the performance of the claims business, identifying drivers for...
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Manage a...
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Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Determine proper policy coverage to conclude,...
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Claims Resolution Specialist
1 month ago
North Lakes, Queensland, Australia Open Full timeClaims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and fair outcomes for our customers.Key Responsibilities:Advocate for customers and keep them informed throughout the claims process.Manage...
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Insurance Claims Specialist
2 days ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeFuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an experienced Insurance Claims Specialist to join their team. With a strong focus on customer satisfaction and claim processing efficiency, this role offers a unique opportunity for individuals with claims management experience in a complex environment.**Job...
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Claims Knowledge Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General - Claims Knowledge SpecialistWe are seeking a highly skilled Claims Knowledge Specialist to join our team at Auto & General in North Lakes. This role is responsible for ensuring the Knowledge Governance Framework is well understood and applied across the Claims & Assessing team.About the RoleThis is an exciting opportunity to work with a...
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Liability Claims Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAt Auto & General, we are seeking a highly skilled Liability Claims Specialist to join our team. As a key member of our claims team, you will be responsible for determining liability on disputed claims, investigating and negotiating costs, and recovering costs of repairs.Key responsibilities include:Determining liability on disputed claimsInvestigating and...
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Claims Resolution Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob OverviewWe are seeking a Claims Resolution Specialist to join our team at Auto & General. This is an exciting opportunity for a skilled professional to deliver exceptional claims service and provide superior customer experiences.
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Claims Resolution Specialist
3 weeks ago
North Lakes, Queensland, Australia Open Full timeClaims and Customer Solutions SpecialistWe are seeking a talented Claims and Customer Solutions Specialist to join our team at Open. In this exciting role, you will be the primary point of contact for customers, providing exceptional service and support throughout the claims process.Key Responsibilities:Manage customer claims from initiation to resolution,...
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Claims Resolution Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General is seeking a highly skilled Claims Resolution Specialist to join our Negotiating team based in North Lakes. As a key member of our Recovery & Settlements Department, you will be responsible for managing a portfolio of liability files while achieving cost-effective and quality claims handling through robust relationships with internal and...
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Senior Claims Specialist
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Specialist to join our team at Auto & General. As a Senior Claims Specialist, you will play a critical role in managing a portfolio of complex, high-value claims for customers experiencing vulnerability and/or traumatic claim events.Key Responsibilities:End-to-end management of complex claims,...
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Claims Resolution Specialist
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General Insurance Claims Consultant RoleWe are seeking an experienced Claims Resolution Specialist to join our team at Auto & General. This is a challenging and rewarding opportunity for a skilled professional who can effectively handle claims, negotiate with clients, and provide exceptional customer service.About the Role:We offer a competitive...
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Senior Claims Recovery Specialist
2 hours ago
North Lakes, Queensland, Australia Auto & General Full timeJob DescriptionWe are seeking a highly skilled Senior Claims Recovery Specialist to join our team at Auto & General.About the RoleThis is an excellent opportunity for someone looking to take their career to the next level in claims recovery. As a Senior Claims Recovery Specialist, you will be responsible for managing a portfolio of recoveries claims and...
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Claims Negotiation Specialist
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a skilled Claims Negotiation Specialist to manage a portfolio of Settlements files within our Recovery & Settlements Department. The ideal candidate will have a sound knowledge of the claims process, sharp analytical skills, and excellent negotiation and communication abilities.Key Responsibilities:Manage a portfolio of liability filesAssess...
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Senior Claims Management Specialist
2 days ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General is seeking a skilled Senior Claims Management Specialist to join our team. Job DescriptionWe are looking for an experienced professional to manage a portfolio of complex claims, ensuring timely and cost-effective resolution while maintaining high-quality customer service. Key Responsibilities:To assess liability and recovery potential in order...