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Part Time Administrative Officer
2 months ago
The Part Time Administrative Officer will play a crucial role in ensuring the efficient and effective registration of patients at the Emergency Department of Northern Beaches Hospital. This includes greeting and welcoming patients and visitors, directing them to the appropriate area or person, and personally attending to their needs.
Key Responsibilities- Ensure the reception desk is kept tidy and presentable at all times.
- Register patients in a timely manner and confirm Medicare eligibility.
- Support the Patient Liaison & Admission teams where required and assist with the admission of patients from Emergency into the Hospital.
- Utilize IT systems, including MSOffice and databases, to manage patient information and administrative tasks.
- Develop and maintain strong relationships with patients, visitors, and staff to provide exceptional customer service.
- Work collaboratively as part of a team to achieve departmental goals and objectives.
- Contribute to a safe and respectful work environment by adhering to hospital policies and procedures.
- Certificate III in Health Administration or 2 years' experience in health administration roles.
- Ability to work 24/7 rotating roster.
- Understanding of medical terminology.
- Intermediate skills in IT systems, including MSOffice and databases.
- Demonstrated experience of inpatient management systems, such as WebPAS.
- Well-developed interpersonal skills and ability to multitask.
- Trusted to maintain confidentiality and demonstrate a high level of integrity.
- Fluency in English with well-developed oral and written communication skills.
- Access to a range of wellness benefits, including holistic support through our Employee Assistance Program.
- Discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport.
- OneHealthscope rewards program with national deals and discounts for travel, health insurance, and banking offers.
- Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.
Northern Beaches Hospital is a contemporary 488 bed facility operated by Healthscope, located in Frenchs Forest, only 13kms north of Sydney CBD. The hospital provides a wide range of health services to the local community, including Surgery, a 50 bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre, and Outpatients.
The hospital has 13 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories, and four endoscopy procedure rooms, all supported by a critical care unit which includes two intensive care wards.
Northern Beaches Hospital is a dedicated facility for all patients in the local area, thoughtfully designed to optimise patient safety and overall experience, and to provide meaningful management and operational efficiencies that benefit everyone.
