Patient Services Officer

2 weeks ago


Frenchs Forest, New South Wales, Australia GenesisCare Full time
Job Title: Patient Services Officer

GenesisCare is seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis. As a key member of our team, you will be responsible for providing exceptional administrative and billing support to our patients and staff.

Key Responsibilities:
  • Provide administrative support to patients and staff, ensuring a high level of customer satisfaction.
  • Manage patient records and filing of patient notes, ensuring accuracy and confidentiality.
  • Process billing and receipting, ensuring timely and accurate payment.
  • Book and confirm patient appointments and consultations, ensuring smooth clinic operations.
  • Communicate effectively with patients, staff, and external stakeholders, providing excellent customer service.
Requirements:
  • Proven experience in healthcare administration, with a focus on customer service.
  • Strong organizational and communication skills, with the ability to work independently and as part of a team.
  • Knowledge of patient billing systems and related Medicare funding mechanisms.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
  • High attention to detail and excellent organizational skills.
Benefits:
  • Opportunity to work with a vibrant team aligned with providing the best patient experience possible.
  • Internal and external training and development opportunities.
  • Close-knit internal community.
  • Access to free confidential support, including financial, nutritional, and wellbeing coaching.
  • Enhance your holistic wellbeing with our Full Circle wellbeing program.

GenesisCare is an Equal Opportunity Employer. In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19.



  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    Job Title: Patient Services OfficerGenesisCare is seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis. As a key member of our administrative team, you will be responsible for providing exceptional patient care and support to our patients and staff.Key Responsibilities:Provide administrative and billing...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    Job Title: Patient Services OfficerGenesisCare is seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis. As a key member of our team, you will be responsible for providing exceptional administrative and billing support to our patients and staff.Key Responsibilities:Provide administrative support to...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    Job Title: Patient Services OfficerGenesisCare is seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis. As a key member of our team, you will be responsible for providing exceptional administrative and billing support to our patients and staff.Key Responsibilities:Provide administrative support to...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    Role OverviewGenesisCare is seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis. As the first point of contact for patients, you will provide exceptional administrative and billing support while maintaining a professional and caring demeanor in a fast-paced environment.Key ResponsibilitiesProvide...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    {"title": "Patient Services Officer", "description": "At GenesisCare, we're passionate about delivering exceptional patient care and outcomes. We're seeking a skilled Patient Services Officer to join our team on a casual basis.This role is perfect for someone who is organized, efficient, and has excellent communication skills. As a Patient Services Officer,...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    About the RoleWe are seeking a highly organized and customer-focused Patient Services Officer to join our team at GenesisCare Frenchs Forest. As a key member of our administrative team, you will provide exceptional support to our patients and staff, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide administrative and billing support to...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis.This role is ideal for someone who is passionate about delivering exceptional patient care and has excellent communication skills.As a Patient Services Officer, you will be responsible for providing administrative and billing...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis.This role is ideal for someone who is passionate about delivering exceptional patient care and has excellent communication skills.As a Patient Services Officer, you will be responsible for providing administrative and billing...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Patient Services Officer to join our team on a casual basis.This role involves providing administrative and billing support to our patients and staff while maintaining a professional, caring, and friendly demeanor in a fast-paced environment.Key responsibilities include:Providing...

  • Patient Liaison

    2 days ago


    Frenchs Forest, New South Wales, Australia Healthscope Full time

    Job SummaryWe are seeking a highly motivated Patient Liaison & Admissions Officer to join our team at Northern Beaches Hospital.Key ResponsibilitiesManage patient admissions via the Emergency Department, preparing relevant documentation and collecting patient payments.Deal with multiple stakeholders, including internal and external disciplines, and interact...


  • Frenchs Forest, New South Wales, Australia GenesisCare Full time

    At GenesisCare, we're seeking a highly organized and customer-focused Medical Receptionist to provide exceptional patient care and administrative support in our busy clinic.Key Responsibilities:Provide administrative and billing support to patients and staffAct as the first point of contact for patients and provide excellent customer serviceManage patient...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About the RoleThe primary function of this part-time administration officer is to ensure efficient and effective patient registration in the Emergency Department of Northern Beaches Hospital. This involves greeting and welcoming patients and visitors, directing them to the appropriate area or person, or personally attending to their needs.This is a 24/7...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalOperated by Healthscope, Northern Beaches Hospital is a contemporary 488-bed facility providing a wide range of health services to the local community. The hospital features 13 operating theatres, a 50-bed Emergency Department, and a critical care unit with two intensive care wards.About the RoleThe Part Time Admin Officer will...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    {"title": "Health Information Services Officer", "description": "About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides a wide range of services to both public and private patients. With 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, the hospital offers a unique opportunity for...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    {"title": "Health Information Services Officer", "description": "About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides a wide range of services to both public and private patients. With 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, the hospital offers a unique opportunity for...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides Level 5 delineation services to both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, including cardiac catheter labs. Our hospital is committed to delivering outstanding care...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides exceptional care to patients and stakeholders. Our state-of-the-art facilities and cutting-edge technology enable us to deliver high-quality services to the community.About the RoleWe are seeking a highly motivated and organized individual to join our...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    {"title": "Food Services Assistant", "description": "About Northern Beaches HospitalNorthern Beaches Hospital is a world-class healthcare facility that provides Level 5 delineation services for both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 14 state-of-the-art theatres, including cardiac catheter labs.The...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalNorthern Beaches Hospital is a leading healthcare provider that offers world-class services to both public and private patients. The hospital features 486 beds, a 50-bed Emergency Department, and 20-bed general and cardiothoracic ICU, as well as 14 state-of-the-art theatres, including cardiac catheter labs, a world-class...


  • Frenchs Forest, New South Wales, Australia Healthscope Full time

    About Northern Beaches HospitalNorthern Beaches Hospital is a leading healthcare provider offering world-class services to both public and private patients. Our state-of-the-art facilities include 486 beds, a 50-bed Emergency Department, and 14 theatres, including cardiac catheter labs. We are proud to be home to some of Australia's leading clinical...