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As a key member of our operations team, you will be responsible for delivering exceptional customer service to our clients. Your role will involve processing business-to-business orders with high accuracy, collaborating with internal teams to resolve order issues, and addressing customer inquiries via phone and email.
Key Responsibilities:- Manage customer orders efficiently and accurately.
- Collaborate with warehouse and logistics teams to resolve order issues.
- Maintain open communication channels with customers regarding orders and accounts.
- Address customer inquiries via phone and email, resolving issues promptly.
- Perform precise data entry and administrative duties.
- Coordinate sample orders and approval processes.
- Oversee deliveries and returns with freight partners.
- Ensure seamless hospital surgery scheduling and surgical equipment dispatch.
We are seeking a proactive and quality-focused individual with strong communication skills and proficiency in MS Office Suite, particularly Word and Excel. If you have a genuine passion for enhancing consumer lives and share our values of Closeness, Passion, and Respect & Responsibility, we would love to hear from you.
Our organization is committed to being an inclusive workplace where people bring their differences to work each day, fulfill their potential, and have a strong sense of belonging because – and not despite – of their differences. We encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief, or physical ability.
