Administrative Claims Support Expert

2 weeks ago


North Geelong, Victoria, Australia Randstad Full time

About the Role

We are seeking a skilled Claims Administration Coordinator to provide administrative support to our Claims teams. In this role, you will utilize your expertise to efficiently manage claims administration work, identifying and escalating risks as needed.

Key Responsibilities

  • Manage the team's claims administration work proactively, prioritizing tasks based on urgency and client needs.
  • Use judgment to identify and escalate risks that may affect task completion.
  • Perform various administrative tasks, utilizing claims management systems to source and store information accurately.
  • Support team members by sharing knowledge and identifying improvements, risks, or opportunities.
  • Foster internal relationships to enhance claims management processes.

Qualifications & Experience

Previous administrative experience in a fast-paced environment is required. Strong ability to prioritize work, meet deadlines, and manage service expectations is essential. Capacity to work autonomously and as part of a team, excellent communication skills with stakeholders, and proficiency in IT systems and Microsoft Office programs are also required.


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