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Digital Business Growth Leader
2 weeks ago
We are a global leader in next-generation digital services and consulting.
We enable clients in 56+ countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Overview
As a Sales Director, you will be responsible for managing a portfolio of business covering one or more large, strategic clients in the Banking & Financial Services sector (BFS).
You will be part of an Account team responsible for managing the relationship with the client and driving profitability and growth.
Location: Melbourne
Key Responsibilities- Customer Engagement - Provide client introductions and account context to help efforts in the account portfolio(s) to open diverse service-lines and increase services footprint.
- Opportunity Identification & Qualification – Provide analysis and ground intelligence regarding opportunities in the account portfolio to Senior management to enable early and strategic client engagement.
- Proposal Development, Negotiation & Closure- Responsible for preparation of Proposal and Statements of Work for the portfolio(s) through coordinating with internal stakeholders such as Procurement, Legal, and multiple Service Lines and Infosys units working on the proposal.
- Identify optimal commercial model and perform quantitative analysis to arrive at win-price to demonstrate business value to the client.
- Contracting & MSA - Support Client Partner by providing business-led view on items of contract negotiations to understand and align with Infosys` position on such matters.
- Lead negotiations for proposals in own portfolio(s).
- Account Planning & Review – Work with Client Partner to develop Account Plan in conjunction with other stakeholders.
- Account Operations - Follow up with client to sign Statements of Work, release undisputed payments.
- Minimize revenue leakage for services delivered and enhance client satisfaction.
- Responsible & accountable for various operational parameters in own portfolio including Revenue, Revenue at Risk and Accounts Receivable.
- Relationship Management - Handle customer queries/escalations about project executions, as well as negotiations on MSAs and SOWs.
