Visit Booking Coordinator

3 days ago


Brisbane, Queensland, Australia beBeeConfidentiality Full time $45,000 - $75,000

Job Role Summary:

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This role is accountable for the processing of visit bookings, ensuring all visitors are approved and maintaining accurate records of visitor details.

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Main Responsibilities:

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  • Undertake processing of visits bookings to ensure approval of all visitors">
  • Maintain accurate computerized and hardcopy records of visitor details">
  • Ensure confidentiality of all documentation handled and maintain a secure filing system">
  • Provide information regarding visit procedures at time of booking">
  • Confirm booking on arrival of visitors">
  • Direct visitors as required">
  • Manage own work-flow by prioritizing tasks for completion in consideration of team needs">
  • Respond to queries from the public and relatives and friends of prisoners">
  • Offer information service relating to visit times, days, duration and frequency of visits">
  • Maintain confidentiality when dealing with visitors">
  • Receive monies and approved items of prisoner property from and to external parties">
  • Maintain confidentiality">
  • Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as part of the case and sentence management process">

Essential Requirements:

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  • Organisational abilities to ensure tasks are completed within deadlines and in accordance with relevant policies and procedures">
  • Ability to use judgment and discretion with confidential information">
  • Demonstrated ability to listen, understand and communicate clearly to diverse audiences. Written skills with the ability to summarise information and data">
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Benefits:

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This role offers the opportunity to work in a dynamic environment, contributing to the efficient processing of visit bookings.

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What We Offer:

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A supportive team environment, opportunities for professional development, and a chance to make a positive impact in the community.

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