Head of Channel Strategy
3 weeks ago
We are seeking a highly skilled and experienced professional to lead our Channel Strategy team at REA Group. As the Head of Channel Strategy, you will be responsible for driving our long- and short-term channel strategies, ensuring our traditional sales functions and other channels are set up for success and our growth aspirations are achieved.
Key Responsibilities- Develop and implement customer segmentation models to drive desired business outcomes
- Define the overarching group omni-channel sales strategy to deliver our next wave of sales growth
- Partner with National Sales Directors to understand their markets, teams, and build strong rapport and understanding of their needs
- Drive strong connection between our business strategy and our omni-channel sales strategy, near term and long term
- Proactively identify areas of growth, challenge market strategies, and structure where necessary to facilitate that growth
- Drive awareness of sales and customer insights to key stakeholders within the business
- Be the guardian of sales capacity planning, providing leadership and key insights to inform GTM strategies and effectiveness
- Own the data support required to execute on our customer campaigns that help achieve our growth aspirations
- Closely partner with the platforms team to plan long-term roadmaps and drive effectiveness of salesforce, in both sales process and product implementations
- Be the eyes around corners, driving recommendations based on environmental, business, or customer insight and factors
- Champion a mindset of continuous process improvement
- Establish a healthy work-life balance for the team, and partner closely with Customer Analytics to drive efficiencies and reduce overlap between teams
- Build out a best-in-class Channel Strategy team with strong relationships and trust internally and externally
We are looking for someone with a few runs on the board – prior leadership experience in the sales operations/customer analytics space. You should have demonstrated experience in strategic planning, analysis, and business planning. As an established people leader with strong influencing skills, you will be able to communicate effectively with senior leaders within Sales environments. A background in operational analytics and insights generation for commercial customer-facing teams is desirable but not essential for this role.
You should be able to synthesise and understand information from commercial, analytical, and technical stakeholders in order to define and set priorities for the team. You should also be able to look at tricky situations through a solutions-focused lens and work productively in a fast-paced and agile environment.
About REA GroupAt REA Group, we care about the physical, mental, emotional, and financial health of our people. We are committed to your development – both professionally and personally. We offer a hybrid and flexible approach to working, flexible parental leave offering for primary and secondary carers, programs to support mental, emotional, financial, and physical health & wellbeing, and more.
We are committed to providing a working environment that embraces and values diversity, equity, and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective, and fuel disruptive thinking. If you've got the skills, dedication, and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
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