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Head of Channel Strategy

2 months ago

Richmond, Australia REA Group Full time

About the Role

The Head of Channel Strategy is a key senior role at REA Group, responsible for driving both long- and short-term channel strategies to ensure our traditional sales functions and other channels are set up for success and our growth aspirations are achieved.

As a master of prioritising the team's focus and influencing change across stakeholders, you will be key to identifying areas of growth and optimisation, and ensuring deliverables are met and the team are empowered to think longer term.

Key Responsibilities

  • Continually iterate and improve on customer segmentation models to ensure fit for use to drive desired business outcomes
  • Define the overarching group omni-channel sales strategy to deliver our next wave of sales growth
  • Partner with National Sales Directors to understand their markets, teams and build strong rapport and understanding of their needs
  • Drive strong connection between our business strategy and our omni-channel sales strategy, near term and long term
  • Proactively identify areas of growth, challenge market strategies and structure where necessary to facilitate that growth
  • Drive awareness of sales and customer insights to key stakeholders within the business
  • Be the guardian of sales capacity planning, providing leadership and key insights to inform GTM strategies and effectiveness
  • Own the data support required to execute on our customer campaigns that help achieve our growth aspirations
  • Closely partner with the platforms team to plan long term roadmaps and drive effectiveness of salesforce, in both sales process and product implementations
  • Be the eyes around corners, driving recommendations based on environmental, business or customer insight and factors
  • Champion a mindset of continuous process improvement
  • Establish a healthy work life balance for the team, and partner closely with Customer Analytics to drive efficiencies, and reduce overlap between teams
  • Build out a best-in-class Channel Strategy team with strong relationships and trust internally and externally

About You

We're looking for someone with a few runs on the board – prior leadership experience in the sales operations/customer analytics space, demonstrated experience in strategic planning, analysis and business planning, and an established people leader with strong influencing skills.

Exceptional communication skills, with experience partnering closely with senior leaders within Sales environments, and a background in operational analytics and insights generation for commercial customer facing teams is desirable but not essential for this role.

We're committed to providing a working environment that embraces and values diversity, equity and inclusion, and we believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking.

Apply today and get to know us a bit more through our various social channels.