Commercial Insights Manager

6 days ago


North Sydney Council, Australia TPG Telecom Full time

We're seeking a talented Commercial Insights Manager to join our team at TPG Telecom. As a key member of our commercial team, you'll play a critical role in harnessing Vodafone's customer data to identify commercial growth opportunities.

Key Responsibilities:

  • Analyse and interpret large, complex datasets to reveal trends and correlations
  • Work with key stakeholders to gather insights about competitor and market behaviour
  • Examine customer behaviour using internal datasets
  • Drive the development of machine learning techniques to model customer behaviour and preferences
  • Use historic data and statistical frameworks to forecast key trends and predict future events
  • Support more junior members in the team and coach them on data interrogation and analysis
  • Investigate performance of current products and translate insights into improvement suggestions

Requirements:

  • Experience in solving large analytical problems using statistical and predictive models
  • Fluency in SQL database interrogation and solid programming skills
  • Strong stakeholder management skills and ability to work autonomously
  • Good team working attitude and ability to work proactively in a fast-paced environment

What We Offer:

  • Flexible hybrid working arrangement
  • Access to a free mobile plan and NBN 100 plan
  • Additional leave days and access to internal development opportunities


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